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Uma auditoria interna do INSS apontou os prejuízos istrativos e financeiros causados pelas entidades que realizavam descontos não autorizados de mensalidades associativas.
O relatório faz parte da investigação da Operação Sem Desconto, da Polícia Federal (PF), deflagrada na semana ada para combater descontos não autorizados nos benefícios. Parte do segredo de Justiça da apuração foi derrubado nesta segunda-feira (28).
De acordo com os auditores, os descontos irregulares causam impacto na fila do INSS e atrasam o atendimento de quem busca atendimento no órgão.
Em função dos descontos irregulares, os beneficiários procuram o órgão para cancelar as mensalidades, medida que aumenta a demanda de trabalho dos servidores e impacta diretamente a fila de espera para atendimento.
Segundo a auditoria, entre janeiro de 2023 e maio de 2024, o INSS recebeu 1,9 milhão de pedidos para exclusão das mensalidades ou bloqueio/desbloqueio dos pagamentos, representando 16,6% do total de requerimentos que chegaram ao órgão.
Os técnicos estimaram que a conclusão do serviço representa o equivalente a 49.045 dias de trabalho de um servidor com jornada de 8 horas diárias.
Além disso, os auditores apontaram que 90% dos requerimentos descrevem que o beneficiário não autorizou a inclusão do desconto, mas foram colocados no sistema do órgão para desconto.
